Customer Care request

This customer care service is reserved for official Falper dealers. Private customers or installers who would like to inform us of any after-sales service requests should contact the Falper dealer from whom they purchased the product. It will be our pleasure to provide official Falper dealers with an answer as to whether the warranty will be activated, or in any case the best service that can be provided.

    Photos enclosed (fields required)

    Formats allowed for attaching photographic images only: jpg, png, pdf, heic - Total upload limit: 25MB

    Please send this form to your back office assistant at Falper or

    Please always enclose the requested photos.

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